Privacy Policy

1. Introduction

Keep My Lead (“we”, “our”, “us”) operates the keep-my-lead.com website and the Keep My Lead platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

Account Information: When you register, we collect your name, email address, and password.

Instagram Data: When you connect your Instagram account, we receive your Instagram user ID, username, and an access token. We use this to send and receive messages on your behalf.

Conversation Data: We process messages received through Instagram DMs and comments to provide automated responses. This includes sender information, message content, and timestamps.

Usage Data: We collect information about how you interact with our platform, including pages visited, features used, and performance metrics.

3. How We Use Your Information

• To provide and maintain our service, including automated Instagram messaging
• To process and manage your account
• To send lead notifications to your configured channels (e.g., Telegram)
• To improve our AI-powered conversation engine
• To communicate with you about your account and service updates
• To detect and prevent fraud or abuse

4. Data Sharing

We do not sell your personal information. We may share data with:

• Meta/Instagram: To send and receive messages through the Instagram API
• Anthropic: Message content is processed by Claude AI to generate responses. No personal data is retained by Anthropic beyond the API request.
• Service providers: Hosting, analytics, and infrastructure providers that help us operate the platform
• Legal requirements: When required by law, regulation, or legal process

5. Data Retention

We retain your data for as long as your account is active. Conversation data is retained for up to 12 months. When you delete your account, we remove your personal data within 30 days, except where retention is required by law.

6. Data Security

We implement industry-standard security measures including encryption in transit (TLS), encrypted storage of access tokens, and regular security reviews. However, no method of transmission over the Internet is 100% secure.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Disconnect your Instagram account at any time
• Export your data in a portable format
• Object to processing of your data

8. Instagram Data Deletion

You can request deletion of your Instagram data by removing the Keep My Lead app from your Instagram settings, or by contacting us directly. We will delete all associated data and provide a confirmation code.

9. Cookies

We use essential cookies to maintain your session and preferences. We do not use third-party tracking cookies.

10. Children's Privacy

Our service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date.

12. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@keep-my-lead.com